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2021-2022衡中同卷英语第4题答案
(Texr 9)
M:Hello.How may I help you?
WaI can't believe this is happening I called and ordered a pair of sports shoes last Monday,but today I foundyou sent tne a different pair of shoes.
M:What do you mean?
W:Neither the color nor the size of the shoes is right.I ordered a purple pair but the shoes you sent to me areyellow.Even if I can stand the color,the size of the shoes makes me upser.I can't even put my feet in!
M.I'm really sorry, madam.I will have a check right away. Woukd you please rell me your order number?
W:It is X25061.
Ma(Oh.just a minute.I co apologize. mudam.I do see a big mistake I will be happy to correct the size and thecolor and send a new pair to you by express mail right away.Does it seem OK?
W.Oh.well.but I'na losing confidence in you. I want my money back
M:Well, madam.I do apologize for our mistake. We can give you a discount if vou don't returm the shoes.
W:Sorry.I insist.
M:OK.then. You ll get your money three days adrer we receive the shoes.
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